User Agreement

General Terms and Conditions of Online Sales Agreement by AQUAVIVA ITALIA S.R.L.

Supplier:
AQUAVIVA ITALIA S.R.L.
Via Ausa, 117
47853 Coriano (RN)
represented by Enzo Giorgi, the Director
VAT payer's identity number: 04823610409
E-mail: info_it@siberianhealth.com

Our Customer service will gladly answer your questions:
Customer service
Via Ausa, 117
47853 Coriano (RN) – Italia
Тел.: +393444942411
E-mail: info_it@siberianhealth.com

The Scope
1. This public offer (hereinafter "Offer") establishes legal relations between AQUAVIVA ITALIA S.R.L. and its Clients regarding the supply of Goods listed on website https://it.siberianwellness.com/it-en/ (hereinafter "Delivery of goods").
2. The delivery of goods realized by AQUAVIVA ITALIA S.R.L. are made on the basis of the Offer relevant at the time of making the order.
3. The Offer is applied to all the deliveries within the Italian Republic.
4. The Offer will be sent to you with the order confirmation via e-mail.
Concluding Agreements, Registration and Protection of Personal Data
1. To conclude Agreements for the delivery of goods, AQUAVIVA ITALIA S.R.L. requires the customer to register on the AQUAVIVA ITALIA S.R.L. website by providing their personal data or by logging into their account and accepting this public Offer. The right to register on the website is granted to individuals already registered as Regular Clients or Consultants of AQUAVIVA ITALIA S.R.L. who have received a personal Client/Consultant number. During registration, the Client selects a username and password in accordance with the AQUAVIVA ITALIA S.R.L. registration form. The Client should not give his password to third parties.
2. Apart from the obligations described in Section 2, Paragraph 1, Clause 6, the Client has no further obligations when registering on the AQUAVIVA ITALIA S.R.L. website. The registration is free of charge. The Client has right to delete his personal account at any moment of time. The changes to personal account can be made at any time on the Company's website, using the registration forms published thereon.
3. Client's personal data, specified during registration in accordance with §2, paragraphs 1 and 2, shall be used solely for the execution of delivery agreements concluded between AQUAVIVA ITALIA S.R.L. and the Client, in compliance with the requirements of the Italian Law on protection of personal data. The Client may consent to using his/her personal data for advertising purposes, market research and tailored offers of AQUAVIVA ITALIA S.R.L. goods, but only before placing the order.
  We are conscious of the requirements of the existing legislation on data processing: We process and use personal data for making orders, supporting relations with Clients, as well as for our advertising campaigns. Data, which is needed in special cases, is given to our contractors.
Presentation of Goods, Offers and Prices, Delivery and Transportationа
1. The presentation of goods on the AQUAVIVA ITALIA S.R.L. website does not constitute an obligation to purchase them.
2. Our prices are final and include VAT stipulated by legislation. When you visit our website, VAT is specified in accordance with Italian regulations. The amount of VAT stipulated by legislation depends on the country of shipping where the address you specify is located. You can select the country of shipping by clicking on "Select the country of shipping". Shipping and handling costs are additional.
3. All prices quoted on the website are final and inclusive of the legally mandated Value-Added Tax (VAT). Shipping and delivery costs are not included.
4. We reserve the right to refuse to decline order fulfillment. Should this occur, we will immediately inform you that the order cannot be fulfilled and process a refund.
Order and Conclusion of Agreement
1. Delivery Agreements between the Client and AQUAVIVA ITALIA S.R.L. are concluded as follows:
  - The Client fills out the order form on the Company's website, thereby consenting to enter into the Agreement and accepting the terms of the public Offer.
  - AQUAVIVA ITALIA S.R.L. automatically accepts the order, and a confirmation will be sent after a certain period of time. This is not a guarantee of signing the Agreement and it only reflects that the order was accepted and is under processing.
  - In case AQUAVIVA ITALIA S.R.L. accepts the Client's offer to conclude the Agreement, it will send an order confirmation via the email address provided by the Client during registration.
Delivery Terms
1. If no other terms of delivery were stipulated, the delivery shall be at the Client's expense. The delivery prices are stated on AQUAVIVA ITALIA S.R.L. website.
2. Terms of delivery, stated on the Company's website, are approximate. Their compliance requires that all necessary information about the Client should be given on time, as well as adherence to the agreed terms of payment and other responsibilities. Should the conditions fail to be met, the delivery period may be extended.
Payment Terms
1. The delivery cost must be paid by the Client immediately upon acceptance of the order by AQUAVIVA ITALIA S.R.L..
2. Payment should be done via the PayPal payment system.
The Reserved Property Right of the Order Is Saved till It Is Fully Paid For
1. Until the Client has wholly fulfilled all obligations to AQUAVIVA ITALIA S.R.L., all goods shall remain the property of AQUAVIVA ITALIA S.R.L..
Warranty, Pretentious Rights
1. Warranty service acts under all rights provided by the law.
2. AQUAVIVA ITALIA S.R.L. does not give any warranties concerning properties of the delivered Goods. The description on the Goods, placed on the AQUAVIVA ITALIA S.R.L. website do not presuppose any kind of warranty.
Return Rules for Customers
1. Legal justification for return
  You are entitled to recall this Agreement with no reason given. The period for the Agreement cancellation with no reason given equals 14 (fourteen) days from the day when you or a third party specified by you, who is not the consignor, has obtained ownership of the Goods. For the Agreement cancellation you should inform AQUAVIVA ITALIA S.R.L., Via Ausa, n.117, 47853, Coriano (RN) , tel. +393444942411, e-mail: info_it@siberianhealth.com by writing a post letter or an e-mail. To meet the recall period, it is enough to send a message about a recall before the expiration of its period.
2. The consequences of the Agreement recall
  If you cancel the Agreement, we undertake immediately and within 14 (fourteen) days from the day we have received a message about your Agreement recall, to pay out all payments that we got from you, including shipping expenses (excluding additional costs arose from the fact that you have chosen a different delivery method). For the payment recalls we use the same method payment which you have already used for the initial transaction in case you have not agreed for another conditions. The compensation is not taken for the cashback. We can refuse giving the cashback till the moment we get the Goods back and till the time we get warranties that the Goods were sent back. From the moment of making the recall, the Goods should be returned not later than in 14 days from the moment of purchasing. You take all the responsibilities about expenditures on the recall of Goods. In case of inaccurate treatment of Goods that lead to loss of its qualities and properties, you have to refund all the amount of money.
3. Exceptions
  The right for recall will not arise or will lose its force in such Agreements, as follows:
  – Upon the delivery of Goods which are not subject to return;
  – Upon the delivery of Goods, which are manufactured according to customer specifications or customized for personal needs;
  – Upon the delivery of perishable Goods or Goods with the nearest expiration date.
4. Sample form for the Agreement recall
  If you want to recall the Agreement, please fill this form and send it back.
  – Address: AQUAVIVA ITALIA S.R.L., Via Ausa, n.117, 47853, Coriano (RN), E-mail: info_it@siberianhealth.com
  – Hereby I/we recall a concluded by me/us (*), the Purchase Agreement of the following goods (*) / Service Agreement on the following services(*)
  – Date of making the order (*) / date of receiving the order (*)
  – Consumer's (Consumers') Surname
  – Consumer's (Consumers') address
  – Consumer's (Consumers') signature (only for paper-based documents)
  – Date
  (*) Delete as appropriate
Jurisdiction. Place for Litigation
1. Current legislation of the Italian Republic is applied to the given public offer and the Agreements made between AQUAVIVA ITALIA S.R.L. and the Client. The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.
2. The chosen language in the Agreement is Italian.
3. In case of disputes, the place of jurisdiction shall be the Italian courts. If the Client does not have a jurisdiction in Italy, the place for consideration of all the disputes between the Client and AQUAVIVA ITALIA S.R.L. shall be the city of Coriano (RN) – Italia.
Intellectual Property Rights
1. Intellectual property right on AQUAVIVA ITALIA S.R.L. Internet page, including its graphic design and all the content, in particular, all the documents, elements and programs belongs only to AQUAVIVA ITALIA S.R.L. and its suppliers. Making copies of pages, distributing them, handling them and reproducing them to public, without the Company's prior approval, is prohibited. Reproduction and another way of using of the published documents is allowed only for an informative purpose and for the personal usage. Any other way of reproduction and usage is prohibited. Creating links for our Internet pages without the prior Agreement is not allowed.
Liability
1. AQUAVIVA ITALIA S.R.L. is not responsible for the third parties' actions. The same applies to damages made by third parties, for example, by illegal changing of the Company's Internet pages.
Final Provisions
1. We reserve our right to make changes and amendments to our public Offer at any time.
2. Any deviations from this Offer should be made in written form. The same applies to any amendment to this written form requirement clause.
3. If one or more provisions of this public Offer become void or invalid, the remainder of the Offer shall remain unaffected.

Information for Customers
If you order Goods on AQUAVIVA ITALIA S.R.L. website while visiting the Home page, and the Goods are not connected with your commercial or enterprise activities, please, note that:

The language available for concluding contracts on the AQUAVIVA ITALIA S.R.L. website is Italian.
Properties, qualities and other characteristics of Goods, offered by AQUAVIVA ITALIA S.R.L., are described on website.
The presentation of Goods on the website is done only for informative purposes and is not a compulsory offer for buying the Goods.
Agreements of the delivery of Goods are concluded upon your receipt of the order confirmation via e-mail, after filling out the order form on the Company’s website and submitting it electronically. The order will be confirmed by the Company via email, given during the registration.
Corrections in personal data can be made only before the moment of sending the order.
Agreement will be sent to your e-mail as well as the confirmation of the order.
The Prices, indicated on the AQUAVIVA ITALIA S.R.L. website, are final and already include VAT, stipulated by applicable legislation.
The Goods must be paid for by the Client immediately after placing the order via non-cash payment. To make the payment by a bank card, we use SSL data transfer technology to encrypt your personal data.
In all other respects, we refer to our public Offer.

AQUAVIVA ITALIA S.R.L.
Via Ausa, 117
47853 Coriano (RN) – Italia
represented by Enzo Giorgi, the Director
VAT payer's identity number: 04823610409