Frequently asked questions and answers

Here you can find answers to the most frequently asked questions about the Company.
For your convenience, all questions are divided into sections.

About Terms

About concepts and definitions

Company

Status

Point

Bonus

Mentor

About Registration

Registration methods

How do I register with the Company?

Statuses

What to choose: To become a Consultant or a Privileged Client?

Registration cost

How much does the registration with the Company cost?

Completion of registration

How to complete the registration?

Login details

How to log into the Personal Account?

Password

How to reset the password?

Data verification

How to confirm my phone number and email address?

Creating a referral link

What is a referral link?

How to create referral links?

Mentor

Who is a Mentor?

Termination of Registration Number.

What is the reason why the Registration Number can be terminated?

About Clients

Client Program

What are the terms and conditions of the Loyalty Club Program?

Participants of the Client Program

Who can become a member of Loyalty Club?

Why do I become a Client if I originally registered as a Consultant?

Cashback

What cashback do Privileged Clients get?

Status change

Can I become a Consultant if I have registered as a Privileged Client?

About Consultants

Advantages

What kind of benefits do Consultants have?

Cashback

What kind of cashback do Consultants get?

Payments

From what Rank can payments be received to the operational account?

How can a Consultant receive payments?

Status maintenance

How not to lose my Consultant status?

Incentive Programs

Which Programs are available for Consultants to participate in?

What are the benefits of participating in the Incentive Programs?

Rewards

How to get the rewards?

Online Mentor

Who is an Online Mentor and how to become one?

About Products

Production

How do we create our products?

Certification

Is the Company's production unit certified according to international standards?

Ingredients

Where can I find the information about the ingredients of Siberian Wellness products?

The Company produces products in capsules. What are they made of?

Are any clinical trials of food supplements conducted?

Food supplements intake

Can I take Siberian Wellness products together with pharmaceuticals?

What can be done if there's an unexpected reaction to the food supplement?

How can I get a specialist's advice on developing a comprehensive program and intake course of food supplements?

Are there any contraindications to taking food supplements?

Is it necessary to take food supplements with water? Can I add them to my soup, porridge, or second course?

Purchase

Where can I purchase Siberian Wellness products?

Payment methods

Does the Company offer free product samples?

About International Business

Countries

What countries is Siberian Wellness represented in?

Languages

What languages is information represented in across countries?

Registration

Do I need to re-register if I plan to operate in another country?

Registration methods

How do I register with the Company?

Creating a referral link

How to create referral links?

About Charity

The World Around You Foundation

The World Around You Foundation – what is it?

Where can I find the Foundation's projects?

Does the Foundation have a channel?

How do I make a donation?