1. Terms of Participation in the Program.

• 1.1. Any person of majority age can join the Program for the Privileged Clients.
• 1.2. The participant shall not have another Registration number in the Company at the time of registration for the Program. If you already have Registration number in the Company, you can participate in the Program using another Registration number only in accordance with clause 4 of the following Terms.
• 1.3. To participate in the Program for the Privileged Clients spouses should be registered as a married couple under one Registration number.
• 1.4. If the married couple stated the willingness to have different Registration numbers, one of the spouses will be registered as a Privileged Client who joins the Program under the recommendation of his/her spouse.

2. Termination of Participation in the Program.

• 2.1. The Company is entitled to terminate the Program participation of the Privileged Client and delete his/her Registration number from the Company's database, if the Privileged Client has made no purchases of the products (which have points value) under his/her Registration number within 4 consecutive months since the registration month. The registration month corresponds to the full calendar month starting from the 1st date.
• 2.2. If the purchases were made under the Registration number within the first 4 months since the registration month, the Company makes up the decision to terminate the participation of the Privileged Client in the Program, if within 6 consecutive months he/she has made no purchases of the products (which have points value) under the Registration number. These 6 months also include months without any purchases made by the Consultant who has become a Privileged Client.
• 2.3. The notification on termination of the Privileged Client's participation in the Program is sent to the email address indicated during registration.
• 2.4. The Privileged Client can state his/her willingness to terminate participation in the Program by sending the corresponding request to the following email address: registrator@sibvaleo.com. The Registration number is deleted from the database after 10 days after receipt of the Client's application or within the period specified in the application. If the request is canceled before the expiration of the indicated period, the request is considered invalid.
• 2.5. If a Privileged Client has more than one Registration numbers, the latest Registration number will be deleted from the Program data base.
• 2.6. If the Privileged Client's participation in the Program is terminated, for any reason whatsoever, all the bonuses accumulated on the Registration number are annulled.

3. Status change.

• 3.1. The status change is performed in BackOffice.
  To change the status, it is necessary to fulfill the minimum Personal Volume (PV) rate for a Consultant – 200 points, verify your personal data and submit a status change application in BackOffice.
  The status will be updated the following day*.
  * Personal Volume includes only purchases made during the month of application processing.
  Purchases made in the month following the reporting month (including the 1st day) are not included.
• 3.2. For those registered with the Company before September 1st, 2025**:
  Fulfill the minimum required rate of Personal Volume (PV) for a Consultant – 100 points within the current month.
  Enter your BackOffice.
  Click the Become a Consultant button.
  Apply for the status change.
  The Consultant status will be assigned to you next month.
  ** Consultants (C) who have transitioned to Privileged Client (PC) status after September 1, 2025 will be able to regain their Consultant status under the updated requirements by maintaining a PV of 200 points.

4. The resumption of participation in the Privileged Client Program or option of cooperation as a Consultant.

• 4.1. According to clause 2.4, if the Privileged Client terminated his/her participation in the Program, he/she or his/her spouse can join the Program for the Privileged Clients again or join the Company as a Consultant after 6 months dating from the month when his/her Registration number was deleted from the Program database.
• 4.2. According to clauses 2.1 and 2.2, if the Privileged Client terminated his or her participation in the Program for the Privileged Clients, he/she can join the Program for the Privileged Clients again in accordance with the conditions given in clause 1 of the present Terms, or join the Company as a Consultant at any time. In these terms the Registration number will be changed.
• 4.3. Upon the resumption of cooperation with the Company bonuses accumulation on the Registration number starts from the zero balance.

5. The Company may add or amend the Program for Privileged Clients by publishing information on such changes at the Company's website.

6. All bonuses are credited on the day following the day of the purchase. Calculation is made according to Novosibirsk time.

• 6.1 Cashback is credited on the purchase price excluding VAT

What should I do in Loyalty Club?

Make monthly purchases for 100 points and more and receive Siberian Wellness bestsellers and flagship products as a gift every 3 month. The more purchases, the more valuable the gift!

Who can join Loyalty Club?

Any Siberian Wellness Client can become a member. Consultants cannot join the Loyalty Club. However, if a Consultant has changed the status to "Privileged Client", he/she can also join the Program.

How to join Loyalty Club?

You can become a member of the Club immediately in the month of the first fulfillment of the Personal Volume of 100 points. If a participant fails to meet this standard, participation in the Program starts from the beginning. There is no limit to the number of times you can take part in the Loyalty Club.

When can I get a Loyalty Club gift?

You can receive a gift during the two months following the month in which you fulfill the terms. The list of relevant products is subject to change.

What are the benefits of the Loyalty Club?

The Client receives a gift upon the successful completion of each 3 months. If the Client meets the requirements continuously, each new 3-month period brings a higher-value gift than the previous one.